Frequently Asked Questions

Everything you need to know about Gear for Good.

What is the 'Del Día' collection?

Our Del Día products are one-of-a-kind items made from 100% repurposed fabric. Employees in the Philippines have total creative control over the color combinations, meaning no two bags are exactly alike.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your gear sooner for an upcoming adventure.

What is your return policy?

We offer a 30-day return window for all unused products in their original packaging. Please note that items marked as Final Sale are not eligible for return or exchange.

Does Cotopaxi offer a warranty?

Yes, we stand behind our gear with a 'Guaranteed for Good' promise. We will repair, replace, or reward any product that has a manufacturing defect for the duration of the product's lifespan.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.